DO NOT USE Prep Station Recovery more than once per cartridge!

  1. Touch the “gear” icon and select RECOVER
  2. Insert cartridge/adapter into a Prep Station, and select  the Gear icon then Recover.
  3. If you accidentally select prep, immediately remove the adapter, which will halt processing. Reinsert, and select Recover.
  4. When station is flashing, remove the adapter by pulling forward and Clean.  Clean the residual ink on adapter, around the foam pad, cartridge and Prep station.

Note:  Oftentimes, cartridges that did not pass will pass after they have set for a few hours. When feasible, these cartridges should be re-tested at a later time just before calling or returning to the customer.

  • Place cartridges that did not pass in your recycle bin.
  • Note, major overflowed cartridges, should be immediately failed and never re-tested